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rainbow ranch

Policies

Reservations & Deposits

A Reservation and a Deposit are required to provide all campers with a designated campsite and adequate space to enjoy their visit.

RESERVATIONS ARE NOT FIRM UNTIL DEPOSIT HAS BEEN MADE.

Effective January 1, 2024, a full refund will be made for any reservations cancelled 11 days or more before the arrival date, minus a $15 processing fee. There will be no refunds on cancellations made within 10 days of the arrival date. All No Shows will be charged for the full reservation. The $3 fee paid with the reservation will not be refunded.

We will try to accommodate any special request for specific campsites, however, we reserve the right to move campers to other sites if necessary.

Pets are welcome in the rentals for a fee of $10 per night per pet, guest is liable for any damages or excessive wear and/or tear caused by pet(s).

A MINIMUM 2 NIGHT STAY is required on all Event Weekends. If a holiday falls on an Event Weekend, a MINIMUM 3 NIGHT STAY is required.

Final camping fees will be calculated and settled upon arrival.
What information do we collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
To personalize your experience. Your information helps us to better respond to your individual needs.
To improve our website. We continually strive to improve our website offerings based on the information and feedback we receive from you.
To improve customer service. Your information helps us to more effectively respond to your customer service requests and support needs.
To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
To send periodic emails. The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, please click on the "Unsubscribe" link at the bottom of all mailing list emails, or send an email to info@rainbowranch.net and include the name and email address you would like removed.
To administer a contest, promotion, survey or other site feature.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information. We do not accept sensitive/credit information directly on our site.
Do we use cookies?
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone.

Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.
Your Consent
By using our site, you consent to our privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below. This policy was last modified on 05/10/2018.
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the Contact information on our website.
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.

All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Rainbow Ranch of Texas LLC, Copyright 2010-2017, ALL RIGHTS RESERVED. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Rainbow Ranch of Texas, LLC. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks
All trademarks, service marks and trade names of Rainbow Ranch of Texas, LLC used in the site are trademarks or registered trademarks of Rainbow Ranch of Texas, LLC.

Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Rainbow Ranch of Texas, LLC disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Rainbow Ranch of Texas, LLC does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Rainbow Ranch of Texas LLC does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability
Rainbow Ranch of Texas, LLC shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the services and products offered on this site, or the performance of the services and products.

Typographical Errors
In the event that a Rainbow Ranch of Texas, LLC product is mistakenly listed at an incorrect price, Rainbow Ranch of Texas, LLC reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Rainbow Ranch of Texas, LLC reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Rainbow Ranch of Texas, LLC shall issue a credit to your credit card account in the amount of the incorrect price.

Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration, submission, reservation, or shopping process. These terms and conditions, or any part of them, may be terminated by Rainbow Ranch of Texas, LLC without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice
Rainbow Ranch of Texas, LLC may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Rainbow Ranch of Texas, LLC.

Guarantees
A Reservation and a Deposit are required to provide all campers with a designated campsite and adequate space to enjoy their visit. A Reservation is not confirmed until you pay a deposit. The Deposit must be paid when making your Reservation online or when confirming your Reservation with the Campground Manager. If you prefer sending a check, payment must be received at Rainbow Ranch within 10 days after you make a Reservation to guarantee a campsite. A full refund will be made for any Reservation cancelled 7 days or more before your reserved arrival date. Cancellations within 7 days of your reserved arrival date will incur a penalty equal to 1 night and any deposit balance will be refunded. Though we will try to accommodate any special request for specific campsites, we reserve the right to move campers to other sites if necessary. Pets are welcome in the rentals for a fee of $10 per night per pet, guest is liable for any damages or excessive wear and/or tear caused by pet(s).

Final camping fees will be calculated and settled upon arrival.

*** Rainbow Ranch is open rain or shine every day of the year. We do not provide refunds for inclement weather. ***

Miscellaneous
Your use of this site shall be governed in all respects by the laws of the state of Texas, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Rainbow Ranch of Texas LLC products or services) shall be in the state or federal courts located in Dallas, Texas. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Rainbow Ranch of Texas, LLC products) must be commenced within one (1) year after the claim or cause of action arises. Rainbow Ranch of Texas, LLC's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Rainbow Ranch of Texas, LLC may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Rainbow Ranch of Texas, LLC or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
Rainbow Ranch of Texas, LLC does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Rainbow Ranch of Texas, LLC is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Rainbow Ranch of Texas, LLC reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Rainbow Ranch of Texas, LLC in its sole discretion.

Indemnification
You agree to indemnify, defend, and hold harmless Rainbow Ranch of Texas, LLC, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, Rainbow Ranch of Texas, LLC may link to sites operated by third parties. However, even if the third party is affiliated with Rainbow Ranch of Texas, LLC, Rainbow Ranch of Texas, LLC has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Rainbow Ranch of Texas, LLC. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Rainbow Ranch of Texas, LLC seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).